Claims
Dedicated to providing quick, efficient claims processing on your behalf.
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One Underwriting's experienced claims professionals are dedicated to providing quick, efficient claims processing on your behalf.


Our knowledge of the industry is our key advantage in achieving outstanding claims success and ensuring your claims are managed and settled accordingly.

Rest assured that when you have a claim we are here to guide and support you.

Simply choose the appropriate form that suits the claim and submit to one of our experienced claims professionals.

Mobile Plant & Equipment – where the Policy Number prefix is MPE, FMMPEL
 

Mobile Plant (Policy Sections 1 – 5)

Contact: Mobile Plant & Equipment Claims Team
New claims notifications: ClaimsNoticeAustralia@bhspecialty.com
General correspondence CPEClaimsAustralia@bhspecialty.com

Key personnel:
Blake Metham Senior Claims Consultant
M: 0407 668 611 E: Blake.Metham@bhspecialty.com
Cindy El-Tarraf Claims Consultant
M: 0477 007 779 E: Cindy.El-Tarraf@bhspecialty.com

Liability (Policy Section 6)
Proclaim Contact: Sasha Fowler
Notifications & General Claims Correspondence: liabilityclaims@proclaim.com.au
Telephone: 03 9660 5200
Motor Solutions – where the Policy Number prefix is SMV, SPM, FWD, TRK
 

Lodge your claim online here

Other lodgement options:
General Motor Claim Form (Online Submission Only)
Glass Claim Form (Online Submission Only)

Need a distributable PDF Form?
General Motor Claim Form
Glass Claim Form

Contacting our Claims Team
Contact: Innovation Group on 1300 284 225
Email: au.onemotorclaims@innovation.group

Need a Repairer? Search for a preferred repairer using the below link and login details.
Find a Repairer 
Username: OneUnderwriting
Password: Brokers2022

Special Liability Cover
 
Proclaim Incident Form
 

Liability

Proclaim Contact: Sasha Fowler
Submit to: liabilityclaims@proclaim.com.au
Telephone: 03 9660 5200
 
Golf Members Insurance Cover
 
Property Claim Form

Personal Accident Claim Form

Liability Claim Form
All Other Product Claims Forms
 
Property Insurance General Claim Form

General Machinery Claim Form

Liability Claim Form

Aviation Insurance Claim Form

Let's Talk

We love hearing from you and we’re ready to help, so pick up the phone and speak to a real person. 1300 000 663 

Alternatively use the form below to send us a message and we’ll be in contact as soon as we can.


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