Claims
Dedicated to providing quick, efficient claims processing on your behalf.
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One Underwriting's experienced claims professionals are dedicated to providing quick, efficient claims processing on your behalf.


Our knowledge of the industry is our key advantage in achieving outstanding claims success and ensuring your claims are managed and settled accordingly.

Rest assured that when you have a claim we are here to guide and support you.

Simply choose the appropriate form that suits the claim and submit to one of our experienced claims professionals.

Mobile Plant & Equipment – where the Policy Number prefix is MPE, FMMPEL
 

Please complete the Claim Form and forward via email (email details below)

Mobile Plant (Policy Sections 1 – 5) Contact: Mobile Plant & Equipment Claims Team
New claims notifications: [email protected]
General correspondence [email protected]

Key personnel:
Blake Metham, Claims Manager
M: 0407 668 611, E: [email protected]

Joe Moorcroft, Senior Claims Consultant
M: 0477 007 779, E: [email protected]

Liability (Policy Section 6)
Proclaim Contact: David Leaney
Notifications & General Claims Correspondence: [email protected]
Telephone: 03 9660 5200
Motor Solutions – where the Policy Number prefix is SMV, SPM, FWD, TRK
 

Lodge your claim online here

Other lodgement options:
General Motor Claim Form (Online Submission Only)
Glass Claim Form (Online Submission Only)

Need a distributable PDF Form?
General Motor Claim Form
Glass Claim Form

Contacting our Claims Team
Contact: Solvd Group Australia Pty Ltd on 1300 284 225
Email: [email protected]

Need a Repairer? Search for a preferred repairer using the below link and login details.
Find a Repairer 
Username: OneUnderwriting
Password: Brokers2022

Markets, Stallholders & Short Term Events
 
Proclaim Incident Form
 

Liability

Proclaim Contact: David Leaney
Submit to: [email protected]
Telephone: 03 9660 5200
 
All Other Product Claims Forms
 

  1. Property

    Property Insurance General Claim Form
    • Hotel & Pub Insurance
      Contact: Anthony Boi
      Telephone: + 61 2 9253 7991
      Email: [email protected]
    • All other Property claims
      Contact: Leah Thoroughgood
      Telephone: +61 3 92113252
      Email: [email protected]

  1. General Machinery

    General Machinery Claim Form

    Contact: Leah Thoroughgood
    Telephone: +61 3 92113252
    Email: [email protected]

  1. Liability

    Liability Claim Form
    • Hotel & Pub Insurance
      Contact: Anthony Boi
      Telephone: + 61 2 9253 7991
      Email: [email protected]
    • Security Liability
      Contact: Andriana Bageski
      Telephone: +61 2 9253 8118
      Email: [email protected]
    • All other Liability claims
      Contact: Adam Bevan
      Telephone: +61 421 134 692
      Email: [email protected]

  1. Drone(UAS)

    Drone Insurance Claim Form
    Contact: Andriana Bageski
    Telephone: +61 2 9253 8118
    Email: [email protected]